One straightforward answering service, shaped around when your business needs cover. UK-based people, your business name and messages delivered by email.
Trades
When you are fitting, fixing or travelling between jobs, answering the phone is not always practical. We take the caller’s details and email the message so you can follow up.
Useful for plumbers, electricians, builders, landscapers and other trade businesses.
A customer calls about a quotation. You receive their name, number and message by email.
Professional services
Keep client conversations focused while someone answers incoming calls professionally in your business name. Clear messages make it easier to decide who to call back.
Useful for consultants, accountants, solicitors and independent professional practices.
A prospective client calls while you are in a meeting. We take the message for you to respond to afterwards.
Property businesses
Letting agents and property managers spend time away from their desks. We answer incoming calls and email the caller’s details to your team.
Useful for letting agents, property managers and maintenance businesses.
A caller asks about a property or an existing enquiry. Your team receives the message and handles the next step.
Dental and other practices
When reception is busy or your practice is closed, we can answer in your practice name and pass the caller’s message to you by email.
Your practice remains responsible for appointments, advice and responding to the caller.
A caller wants the practice to contact them. We take their details and message; we do not book an appointment.
Small businesses
You do not need a large team to give callers a consistent first point of contact. Use 247PA around your working day and choose the coverage that fits.
Useful for startups, owner-managed businesses and small teams across the UK.
A new enquiry comes in while you are serving a customer. You can pick it up from your email when you are ready.
We answer the call, take the message and email you the details. Your team handles the follow-up.
Yes. The service supports sole traders, startups and small teams as well as established businesses. We agree the call allowance and coverage around your requirements.
Yes. You can use the service when your own team is busy or outside your normal hours. Your team continues to deal with messages and follow-up.
Yes. Our UK-based operators handle calls for businesses throughout the UK.
We take the caller’s details and reason for calling. Your business provides any advice, quotations or decisions when it follows up.
Our service is focused on answering calls, taking the caller’s details and message, and emailing them to you. Appointment booking and call transfers are not included.
Yes. You can use 247PA for all your calls, when you’re busy or outside your normal hours. We’ll discuss the coverage you need before you get started.
UK telephone answering for medical practices and private clinics. Capture callback requests when reception is busy, with messages delivered to your agreed email address.
UK call answering for dentists and dental practices. Receive new-patient enquiries and existing-patient callback messages by email while your team is occupied.
UK telephone answering for veterinary practices. Capture owner callback requests during consultations or busy reception periods, with messages sent by email.
Call answering for groomers, kennels, catteries and dog daycare businesses. UK operators capture enquiries and email the details while you care for animals.
UK call answering for accountants and bookkeepers. Receive client and prospect messages by email while you focus on meetings, accounts and reporting work.
UK telephone answering for recruitment agencies. Capture candidate and employer callback messages while consultants are interviewing or speaking with clients.
Telephone answering for garages and MOT centres. UK operators take service enquiries and customer callback messages, then email the details to your team.
UK call answering for salons and treatment businesses. Receive enquiry and callback messages by email while you are with a client.
UK telephone answering for cleaning companies. Capture quotation enquiries and existing-customer messages while your team works at client premises.
UK call answering for security and alarm companies. Capture sales, installation and maintenance callback enquiries while engineers are working on site.
Talk to us about your business.
Sales enquiries are handled 24/7.