Between viewings
Your team spends time away from the desk. Give callers a way to leave a message while you are showing a property.
Your business name. A human answer.
Out at a viewing?
Keep a person on the phone.
UK-based call answering for letting agents and property-management businesses. We take landlord, tenant and prospective applicant messages in your business name and email them to your team.
Request pricingLandlord enquiries
A property owner wants a conversation about your service. Receive their name, callback number and reason for calling, ready for your own follow-up.
Caller details, delivered by email.
Existing tenancy messages
Take a message from someone who needs the office to contact them. Your team decides how to assess and respond to the issue.
Your team handles the next step.
Illustrative enquiry
From a call to a clear message.
A prospective tenant asks to discuss a property they have seen advertised. We take their name, callback number and message. Your team receives the email and handles availability, eligibility and any viewing arrangements.
What reaches your inbox
- The caller’s name
- The callback number they provide
- Their message and reason for calling
You decide how and when to follow up.
See how message delivery worksKeep the handover clear.
We do not book viewings, confirm property availability, advise on tenancy issues or dispatch maintenance contractors. Overnight messages are not a substitute for your own emergency arrangements.
A starting point for your business.
Starter from £49, Business from £99 and Business Plus from £199 per month. Free setup on every package.
Your account manager will discuss your call volumes, coverage and the final price.
Compare call answering packagesYour questions, answered.
Can you book appointments or transfer calls?
Our service is focused on answering calls, taking the caller’s details and message, and emailing them to you. Appointment booking and call transfers are not included.
Do you provide advice or quotations to callers?
We take the caller’s details and reason for calling. Your business provides any advice, quotations or decisions when it follows up.
Can you handle urgent or emergency situations?
We take a message and send it to you by email. We do not provide emergency response or dispatch. Your business is responsible for reviewing messages and following up.
Is the service available overnight?
Yes. Our UK-based operators provide call answering 24 hours a day, 365 days a year, including evenings, weekends and bank holidays.
Can you support an existing receptionist?
Yes. You can use the service when your own team is busy or outside your normal hours. Your team continues to deal with messages and follow-up.
What details do you take?
We take the caller’s name, telephone number and message or reason for calling, then email those details to you.
Do you return calls on my behalf?
We email you the message. Your business remains responsible for responding.
How many calls are included?
Call allowances and final pricing are agreed with your account manager after discussing your business and expected call volumes.
Useful next steps.
Let us take the next call.
Talk to us about your business.
Sales enquiries are handled 24/7.