Pet Care Businesses
Call Answering for Pet Care Businesses
Call answering for groomers, kennels, catteries and dog daycare businesses. UK operators capture enquiries and email the details while you care for animals.
Request pricingHands busy with pets? Keep enquiries covered.
During grooming sessions
Concentrate on the pet you are handling while another person takes a caller’s name, number and enquiry.
Boarding enquiries
Receive messages from owners asking about a future stay. You check capacity, requirements and pricing before responding.
Daycare and collections
Callers can leave a message when your team is occupied with arrivals, collections or supervising animals.
Illustrative enquiry
From a call to a clear message.
An owner calls a cattery about a future holiday. We take their contact details and message. The cattery checks availability and calls back to discuss the stay.
What reaches your inbox
- The caller’s name
- The callback number they provide
- Their message and reason for calling
Your team decides how and when to follow up.
See how messages reach youWhat the service covers.
We do not confirm boarding spaces, make bookings, quote prices or give animal-care advice. Your team remains responsible for animal welfare and for responding to messages.
Simple packages. Free setup.
Starter from £49, Business from £99 and Business Plus from £199 per month. Your account manager agrees the allowance and final price around your call volumes.
Go live within 72 hours once we have your required business details, agreed greeting and confirmed call-diversion arrangements. Setup is free.
Discuss call answering pricesYour questions, answered.
Can you confirm that we have a kennel available?
No. We pass the enquiry to you so you can check capacity and requirements.
Can groomers use the service during appointments?
Yes. Discuss diversion for the periods when you are grooming and cannot pick up.
Do you take deposits for boarding?
No. Payment collection and bookings are outside the service.
Will you answer in our business name?
Yes. We agree the greeting before your calls are diverted, so callers hear your business name.
Can we use cover only when our team is busy?
Yes. Discuss overflow or unanswered-call diversion with us. The available settings depend on your telephone provider or system.
Is call answering available overnight?
Yes. UK-based operators are available 24/7, including weekends and bank holidays. Your business remains responsible for reading messages and responding.
How many calls are included?
Call allowances and final prices are agreed individually. Tell your account manager about your expected volumes and required coverage.
How soon can we go live?
Go live within 72 hours once we have your required business details, agreed greeting and confirmed call-diversion arrangements. Setup is free.
Useful next steps.
Let us take the next call.
Talk to us about your business.
Sales enquiries are handled 24/7.