Working on your own
You may handle customer work, administration and calls yourself. Choose coverage for the periods when picking up gets in the way of other work.
Your business name. A human answer.
A small team.
A professional answer.
Give callers a consistent first point of contact while you run your business. 247PA provides UK-based call answering for sole traders, startups and small teams, with messages sent by email.
Request pricingA growing team
An extra incoming call can interrupt a small office. Use answering cover around your team’s existing working pattern.
Caller details, delivered by email.
Lighter call volumes
Starter begins at £49 per month with free setup. Discuss your likely call volumes so the agreed allowance fits the way your business works.
Your team handles the next step.
Illustrative enquiry
From a call to a clear message.
A sole-trader consultant is presenting to a client when a new prospect calls. We answer in the business name and email the prospect’s contact details and message. The consultant decides when to respond.
What reaches your inbox
- The caller’s name
- The callback number they provide
- Their message and reason for calling
You decide how and when to follow up.
See how message delivery worksKeep the handover clear.
You are buying a defined call-answering service. Email messages are included; diary management, general administration, transfers and outbound callbacks to your customers are not.
A starting point for your business.
Starter from £49, Business from £99 and Business Plus from £199 per month. Free setup on every package.
Your account manager will discuss your call volumes, coverage and the final price.
Compare call answering packagesYour questions, answered.
Can a sole trader use 247PA?
Yes. The service supports sole traders, startups and small teams as well as established businesses. We agree the call allowance and coverage around your requirements.
Which package should I start with?
Starter is aimed at lighter call volumes, Business at regular incoming calls and Business Plus at higher volumes. Your account manager will discuss which starting point fits your business.
Is 24/7 availability included in every package?
Yes. All three packages include 24/7 availability and the same core answering service. Your call allowance and final monthly price are agreed individually.
Is there a setup fee?
No. Setup is free on all three packages.
Do I need to know my exact call volumes?
No. Start with an estimate if you have one. Your account manager will discuss your business, likely call volumes and the coverage you need.
Do I need a customer portal to read messages?
No. Caller details and messages are delivered to your agreed email address, so the service does not require you to monitor a separate customer portal.
Will you answer in my business name?
Yes. We agree how to greet your callers and answer professionally in your business name.
Do you return calls on my behalf?
We email you the message. Your business remains responsible for responding.
Useful next steps.
Let us take the next call.
Talk to us about your business.
Sales enquiries are handled 24/7.