Dentists & Dental Practices
Call Answering for Dentists & Dental Practices
UK call answering for dentists and dental practices. Receive new-patient enquiries and existing-patient callback messages by email while your team is occupied.
Request pricingStay with your patient. We’ll take the message.
During treatments
Your team can focus on the patient while incoming callers leave a message with a UK-based operator.
New-patient enquiries
Capture a name, number and request to speak to the practice. Your team discusses treatments, suitability and prices on the callback.
Reception overflow
When the desk is busy with arrivals or payments, use agreed diversion settings so another caller can leave a message.
Illustrative enquiry
From a call to a clear message.
A prospective patient calls to ask about joining the practice. We take their name, telephone number and brief message. Your reception team follows up to discuss registration and appointments.
What reaches your inbox
- The caller’s name
- The callback number they provide
- Their message and reason for calling
Your team decides how and when to follow up.
See how messages reach youWhat the service covers.
We do not book, cancel or reschedule appointments, quote treatment costs or provide dental advice. Urgent dental concerns need your practice’s own response arrangements; an email message is not triage.
Simple packages. Free setup.
Starter from £49, Business from £99 and Business Plus from £199 per month. Your account manager agrees the allowance and final price around your call volumes.
Go live within 72 hours once we have your required business details, agreed greeting and confirmed call-diversion arrangements. Setup is free.
Discuss call answering pricesYour questions, answered.
Can you change an appointment?
We can take a message asking your team to call back about an appointment. We do not change the diary.
Will you discuss treatment prices?
No. Your practice discusses treatment options and fees when it responds.
Can you handle emergency dental calls?
We take messages, not emergency decisions. Maintain a separate process for urgent dental concerns.
Will you answer in our business name?
Yes. We agree the greeting before your calls are diverted, so callers hear your business name.
Can we use cover only when our team is busy?
Yes. Discuss overflow or unanswered-call diversion with us. The available settings depend on your telephone provider or system.
Is call answering available overnight?
Yes. UK-based operators are available 24/7, including weekends and bank holidays. Your business remains responsible for reading messages and responding.
How many calls are included?
Call allowances and final prices are agreed individually. Tell your account manager about your expected volumes and required coverage.
How soon can we go live?
Go live within 72 hours once we have your required business details, agreed greeting and confirmed call-diversion arrangements. Setup is free.
Useful next steps.
Let us take the next call.
Talk to us about your business.
Sales enquiries are handled 24/7.