In the workshop
You may be unable to stop safely to pick up. Callers can leave their details while you work.
Your team handles the next step.
Garages & MOT Centres
Call Answering for Garages & MOT Centres
Telephone answering for garages and MOT centres. UK operators take service enquiries and customer callback messages, then email the details to your team.
Request pricingKeep working on the vehicle. We’ll take the call.
Servicing enquiries
Capture enquiries about servicing, repairs or MOT availability. Your team confirms the work, price and diary.
Your team handles the next step.
Customer callbacks
Someone asking to speak about their vehicle can leave a message. Your workshop provides the actual update.
Your team handles the next step.
Illustrative enquiry
From a call to a clear message.
A driver calls about arranging an MOT while the garage is busy. We take their name, callback number and request. The garage responds to confirm availability and booking details.
What reaches your inbox
- The caller’s name
- The callback number they provide
- Their message and reason for calling
Your team decides how and when to follow up.
See how messages reach youWhat the service covers.
We do not diagnose faults, quote repairs, book MOTs or confirm that a vehicle is ready. Breakdown assistance and urgent recovery need separate arrangements.
Simple packages. Free setup.
Starter from £49, Business from £99 and Business Plus from £199 per month. Your account manager agrees the allowance and final price around your call volumes.
Go live within 72 hours once we have your required business details, agreed greeting and confirmed call-diversion arrangements. Setup is free.
Discuss call answering pricesYour questions, answered.
Can you book an MOT?
No. Your garage handles the booking after receiving the caller’s message.
Will you tell customers their vehicle is ready?
No. We do not access workshop progress or make outbound customer calls.
Can you quote for a repair?
No. Your team assesses the work and provides prices.
Will you answer in our business name?
Yes. We agree the greeting before your calls are diverted, so callers hear your business name.
Can we use cover only when our team is busy?
Yes. Discuss overflow or unanswered-call diversion with us. The available settings depend on your telephone provider or system.
Is call answering available overnight?
Yes. UK-based operators are available 24/7, including weekends and bank holidays. Your business remains responsible for reading messages and responding.
How many calls are included?
Call allowances and final prices are agreed individually. Tell your account manager about your expected volumes and required coverage.
How soon can we go live?
Go live within 72 hours once we have your required business details, agreed greeting and confirmed call-diversion arrangements. Setup is free.
Useful next steps.
Let us take the next call.
Talk to us about your business.
Sales enquiries are handled 24/7.